The System4 Playbook
The System4 Playbook is your complete operational manual of how to run your own turn-key business.
This detailed manual provides the essential elements from the initial launch to running the day-to-day operations:
• Opening a market
Details on site location, office equipment and supplies, IT requirements and initial operations and sales training.
• Personnel/Employee Handbook
We provide the job descriptions, hiring procedures and more so you can concentrate on running your business instead of focusing on HR policies and procedures. It’s already done for you.
• Telemarketing
Setting appointments is the first step of the sales process. We provide the training materials, scripts and procedures to run an EFFECTIVE telemarketing operation.
• Sales
We cover the entire sales training process and materials that help you sell and price your different accounts. Professional, attractive templates of presentations and proposals are provided to help you increase the number of presentations you can make while improving your close ratio. And only System4 gives you the technology that allows sales associates to offer prospective cleaning customers instant, on-site proposals whose price and services are customized for that exact location – making it possible to close on the spot and accelerate the close process.
• Operations Management
The profit margin of every business is directly related to the effectiveness of operations. System4 provides a Cleaning Management Institute (CMI) certified training program for Local Franchisees and customer feedback that routes directly to the operations manager and the servicing franchisee.
• Local Franchise Management
Larger offices may have 100+ franchisees…we train you and your operations manager how to manage this resource. In addition, the key performance indicators in SMARTS help you quantifiably measure performance.
• IT Infrastructure
Our web-based software suite of products greatly reduce computer hardware costs, provide backup without a dedicated server and with a full disaster recovery plan all your key data is protected.
