About Us

System4 was founded by Phil Kubec and Ed Hammer with the objective of creating an improved business model in the commercial cleaning industry.  Both partners had formerly built $300 million national companies, Phil in the commercial cleaning industry, and Ed in the car rental industry. The idea was to take what Phil and Ed had learned from their previous successes and, starting with a clean slate, to “create a better mouse trap”.  The “better mouse trap” is a combination of Phil’s experience in building a franchise janitorial company from an individual location to an organization with 7,000 franchisees and 32,000 customers, and Ed’s experience in growing a rental car business from start-up to 435 locations by leveraging proprietary software solutions.  From System4’s franchisee-friendly pricing model, to the web based information processing and metric systems (for a description of SMARTS see the Technology section), to the caliber of our Master Franchise Owners (see Owner Profiles) System4 is a cut above the competition and the alternatives.  

Culture

Our success is measured by industry leading execution, profit and performance metrics which are based on a T.E.A.M. (Together Everyone Accomplishes More) oriented culture emphasizing execution and accountability. Strategic positioning of the brand, application of workflow-designed processes and technologies are used to leverage rapid, controlled and profitable growth.

Mission

Our mission is to create successful entrepreneurs in the commercial cleaning industry.  Our success is defined by the satisfaction of our franchisees and the retention of our customers.  We have accomplished this through the design of attractive investment packages, by providing on-going franchisee development, and with support programs that focus on making you a successful and profitable entrepreneur. 

Belief

Our belief is that the three most important components in a service based business – the components that build true long-term value – are people, systems and culture.  People, and how they are supported, is what distinguishes the great organizations from the ordinary. We believe that by concentrating on the success and profitability of our franchisees, we can build the premier company in the commercial cleaning industry.  Efficient systems are the backbone of all successful companies.  We feel very strongly that through the use of state of the art technologies, we can elevate franchisee support programs and customer service to higher levels.  Finally, culture is the environment in which we operate.  We know that an innovative, dynamic and proactive culture is what sets us apart and what allows us to continue to evolve to meet franchisee and customer needs in the future.